I know I say this all the time, but this one really WILL be a short post. I think. Sigh… we’ll see? Here goes!
So often people only share a negative experience. “The food was cold,” or “The service was terrible,” or “They didn’t have the size/color/etc I wanted.” And I understand this. You WANT people to know that you didn’t receive the level of service you expected, and often it was below the level the store promised. It’s important to share these experiences so that, 1) Other people can use this info to manage their expectations, and 2) The store can use this feedback to improve their services.
But you know what? Positive reviews and positive feedback can be MUCH more effective at accomplishing these same goals. When you tell someone they’re awesome often enough they start to believe it. Once that happens, they aren’t a regular person doing an awesome job, they’re an awesome person doing their regular job, which happens to be awesome. They’ll be awesome at whatever they choose to do! That’s an amazing thing! And each one of us can help everyone else achieve this state of awesomeness simply by sharing our positive experiences.
This is already longer than I wanted, so I’m going to wrap it up with a task for you. And here it is:
Each day this week, starting from the moment you read this, I want to you tell someone they did an awesome job, and thank them for it.
I’m not talking about mumbling a “Thank you.” Make eye contact with the bagger at the grocery store, “Thank you so much for putting the eggs on the top of the bag instead of the bottom. I really appreciate it.” To the person you pulled behind at the gas station, “Thank you for pulling up enough for me to reach the pump! I appreciate it.” And smile.
Always remember to smile. But that’s a topic for another post. Go do it. I think you’ll discover that you not only made their day, but improved yours as well.
As always, thanks for reading, and you’re welcome.
Living the Dream,